Right of Withdrawal

Under EU consumer protection law, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving any reason.

How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, please use the button below to submit your withdrawal request. You will need to provide your name and order details.

Alternatively, you may contact us directly at:

• Email: customersupport@thebalmbox.com
• Address: 6500 W 110th Street, Suite 100, Overland Park, KS, 66211

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day we receive notification of your withdrawal.

Exempt Products

Please note that the right of withdrawal does not apply to certain products. Contact us if you have questions about whether your purchase is eligible.