She loved everything about the box. She loved the snacks and the body products, but found the pillows to be the real highlight! They brought serious pain relief.
The Balm Squad
Meet the team
The Balm Box is built by people who understand that a cancer diagnosis touches more than one person's day-to-day — it touches everyone who loves them. We're founders, operators, caregivers, and dog moms, and every box we ship carries a little bit of each of us. Here's who's behind the scenes making sure every gift feels thoughtful, warm, and exactly what it should be.
You can reach The Balm Squad at CustomerSupport @ TheBalmBox.com, +1.913.991.1048 M-F 9am to 5pm CST.
Liz Benditt
Founder and CEO
A six-time cancer survivor turned entrepreneur, Liz founded The Balm Box after living the experience she now builds for. With an MBA from USC and 20+ years in corporate marketing, she blends grit, empathy, and humor to turn hard experiences into meaningful impact.
Howard Weiner
COO
Howard brings decades of national and international operations leadership to The Balm Box, drawing on a career in manufacturing, engineering, and business strategy. He came out of retirement to help launch and scale the company, and is known for his strategic vision and operational excellence. He lives in the Kansas City metro with his wife of over 50 years, and enjoys golf and time with his four grandchildren.
Mikayla Johnson
Operations Manager
Mikayla oversees daily operations and ensures a seamless customer experience, from inventory and fulfillment to coordinating the team behind every shipment. She holds a degree in Psychology and played collegiate volleyball, and grew from a part-time role into full-time operations management through dedication and attention to detail.
Marni Frischer
Marketing and Sales Manager
Marni drives growth through thoughtful strategy, meaningful partnerships, and purpose-driven storytelling. Born and raised in St. Louis, she studied marketing and supply chain at the University of Kansas before starting her career in logistics — experience that shapes how she connects creative vision with operational execution. She leads marketing and sales initiatives that amplify the brand's mission and build authentic relationships with individuals, caregivers, and organizations.
Leo Heather
Customer Support Coordinator
Leo keeps customers informed, heard, and smiling. He handles emails and phone calls with heart, humor, and clarity, turning questions into solutions and challenges into moments of genuine connection.
Maggie
Balm Dog
Maggie is the official Balm Dog and head of morale. She alerts the team when delivery trucks arrive, barks enthusiastically for attention, and diligently cleans up leftovers. Between naps on the floor, she accepts snuggles from anyone lucky enough to meet her.
Customer Reviews
Overall rating: 4.9 / 5 from 1429 reviews.
I was searching the internet for items to comfort my granddaughter's mother, who will be going through her 1st round of chemo soon. I came across Balm Box and as soon as I clicked on the site, I loved all the products. I did a custom box and pick out the items I thought would help ease any discomfort she may experience. When the package arrived, she told me it made her cry because it was the best gift she had received thus far. Thank you for helping me make her day during a difficult time.
My friend loved this gift box. She especially loved that the cream was unscented.
My Sister-in-law just loved everything about it!
awesome
Our friend was so touched by this gift box. She reported that it contained many things she had been putting off getting for herself, especially the seat belt cover and the lovely lavender eye mask. And she felt loved and supported, which is the best gift. Thank you for helping us support our dear friend!
Great gift. Very much appreciated.
My husband will be starting chemo soon. Trying to prepare.
My daughter was happy either her gift and had heard of your company.
This gift was sent to my dear friend going through breast cancer treatments. She said the delivery made her day!
I had a breast augmentation and this definitely helps with the seatbelt going right across the surgery area and causing discomfort!
This was a gift for my sister and she was so grateful to have it! She said the thoughtfulness and usefulness were both greatly appreciated!
My friend's exact word were: "OMG, I am so moved by your thoughtfulness...you made this lousy birthday (her chemo treatments started on her birthday) special for me and I can't thank you enough!" I will definitely be purchasing from your company again. Thank you for the love that you put into your products. Sincerely, Paula M Goodrich
Great products
Perfect in every way! She loved it!
Thank you! The balm box was well received!
Very well received by recipient.
My friend loved the balm and lotion! Loved that it was unscented! I loved that it got there so quickly, and it helped her on a particularly difficult week. Thankful for this company - it didn’t exist when I had cancer!
MY SIL had a lumpectomy, and I am so glad I found Balm Box. I didn't want to go the usual food route; I wanted to buy a gift she would truly use. Needless to say, she loves it!! From the bracelet (she keeps rubbing it with oil) to the seat belt protector and the ice pack (the right size). Thank you for producing a thoughtful gift!
My sister in law loved the box. She recently had a double mastectomy and is getting ready to start radiation treatments. She said she was going to use everything in there. This is such a meaningful, practical gift.
My friend said this is the softest blanket and comforting to her as she is starting chemo for stage 4 breast cancer. She also loves the color lilac.
My friend was so appreciative of her hand picked chemo box. It was all just perfect.
Sent this box to my sister in law post mastectomy and before she starts rediation treatments. She loved everything in the box and said she is planning to use everything. This is a high quality, practical gift for those fighting cancer.
My brother just had his first chemo treatment, and I wanted something comforting for him. He received it and commented on how nice a gift it is. As a man of few words, this was as effusive as I have ever heard him.
Perfect in every way! Just the encouragement and gift she needed before chemo!
It’s thoughtful, practical and lovely. Thank you
Recipient loved the gift box!
Recipient lived the gift box!
The person I bought it for, cried. They loved it.
Friend really appreciated the practical and thoughtful gifts, along with the message from the creator of the balm box and her backstory. Thank you for helping us show our friend some love in a meaningful way during this time.
This was a gift. The recipient was so appreciative. She especially mentioned how helpful the nausea roller is.
Love it so far !
Balmbox was highly recommended by a friend who is also a cancer patient. The nail oil helped her with the pain the chemo caused in her nail beds/ cuticles. I wanted to be prepared just incase the same thing happens during my chemo treatments. I’m looking forward and have been using the nail oil and really like it.
I am sure my friend will love it
My good friend of 65+ years it’s going through chemo. I sent these to her to help with the Nausea.
No
Perfect gift !!
Recipient was very happy with box and contents!
My dear friend is now in 4th week of chemo for breast cancer. Hair loss and exhaustion has set in as well as the reality of a long fight ahead. She received her a premium balm box my family sent her this week. She immediately started to have the “quality oils” with her favorite bergamot and lavender scents, seep into the bracelets. She was truly touched and very happy with this very thoughtful gift! We were so pleased to bring some happiness and healing “balm” to her day. Thank you for sharing such an important insight on products that make a difference. Maureen
It was well received by my friend who said her lips are very dry.
